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Phone Numbers can be used in a variety of ways so you can stay connected with friends, family or your customers from around the world.
Call Centers or Customer Care Centers can use Globalink Cloud Hosted Call Center Service to create call queues and auto attendant menus that will manage incoming calls without any server hardware, completely hosted in our secure Globalink Cloud.
Call Center managers can manage their staff, record and monitor calls from within a web browser.
Call Center staff can receive and make outbound calls using a sip registered user agent (softphone, smartphone, pc client, voip hardware device or phone etc).
Customers can be emailed their call records automatically or records downloaded from the Globalink Control Panel.
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